FAQ

Frequently questions asked

Can I get a refund?

Premiummagentothemes is leading the way by offering a 7-day money-back guarantee. T&c Apply

Yes! 100%. All The products on this website are Genuine. All the Featured Products have an active subscription of its Author on our website. We get products directly from the Authors and make them available for you and this process is not altered at any place.

Do you provide a license key?

All the products available at premiummagentothemes.com are according to the GNU “General Public License (GPL)” therefore is no need to use any License Key to run any software from this website. We do not offer release, lease or resell license keys, You need License keys only if you want from the Author to send you the automatic Updates and support or other plugins created by the author.

Do you provide an update?

Yes! As soon as the updates are coming from the Authors, we update the files on our website. We will also notify On Individual purchase and Active members can “follow for update” on the product page to get notifications via mail for those followed items.

As our All products are according to the “GPL” therefore once we buy the products we are free to redistribute it to you. Your subscription allows us to buy new products and make them available for you. Subscriptions support us and due to this crowdfunding prices of the products are low.

Can I keep the plugins and themes after my subscription ends?

Sure. Under the GPL license, you’re free to keep them if you want. The only thing to be aware of is that you will need an active subscription with us if you want to access any future updates.

Are there site number limitations to using these files?

No there is no Limitation. You can use these products on as many websites as many you want. As you know that all our products are GPL licensed therefore you can use all these files and themes according to your need on as many sites you like.

Can I cancel anytime?

Of course. You’re not locked into anything. You can cancel your subscription by logging into the member’s area and visiting the subscriptions link. If you run into any problems, let us know and we’ll be happy to cancel it for you.

Due to the nature of our repository, we do not offer any support or technical support for themes, plugins, or WooCommerce extensions. no technical support is provided. For you have to buy the product from the original Developers or Authors.